The Phoenix valley fire departments operate under the Automatic Aid Consortium for fire protection and other emergency services. The purpose of this agreement is to provide the most efficient, safe, and effective fire-rescue-emergency medical services to our communities. This allows for adequate and appropriate resources from any fire department to respond to incidents outside their normal response areas.

The Sun City Fire and Medical Department is an all-hazards, full service fire and emergency medical service provider. We utilizes a three-platoon system for community emergencies, 24 hours a day, 365 days a year. Each platoon has a battalion chief who directs day-to-day shift operations, while station captains direct station operations. All the fire stations are strategically located throughout the Fire District to provide effective coverage, a quick response time, and protect critical infrastructure. It is the responsibility of Emergency Operations to utilize the district’s personnel and apparatus to deliver a wide variety of both emergency and non-emergency services:

• Advanced life support medical treatment
• Fire suppression
• Specialized rescue operations
• Response to weather-related emergencies
• Hazardous materials incident mitigation

The Sun City Fire and Medical Department contracts with the City of Phoenix for dispatch services. As an Automatic Aid partner, the district’s protocols mirror those of its consortium partners. City of Phoenix communications employs dedicated fire call takers and dispatchers. All incoming requests are screened and triaged to establish the correct initial response. The first arriving officer can amend the response based on conditions found at the incident.