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How Do I? - Public Information

HOW DO I SCHEDULE A FIRE STATION VISIT? 

Note: Minimum (2) Weeks Notice On All Public Education Requests. If you have any questions, please contact 623-974-2321.

• Tours of Sun City Fire stations are available to groups of 4-20 people upon request. 

• All ages are welcome.

• Fire crews also participate in school events, organized block parties, community parades, health and safety fairs, and other non-profit community events.

• The safety topics provided are: fire safety, life safety, and water safety.

• Fire crews are in-service (responding to emergency calls) during these events and may be required to leave for a call or may not arrive as scheduled due to an emergency call.

• We are unable to send crews to private birthday parties, business grand-openings, and business marketing events.

Please call 623-974-2321 to schedule a tour for your group or event.

Use our interactive map (link to map of fire stations) to find the station closest to your location.

HOW DO I SCHEDULE A RIDE-ALONG WITH A CREW? 

Note: All Ride-Alongs require a (2) week advance notice.

 Rules:

• Observer shall wear seat belt at all times while riding in fire apparatus.

• Observer shall dress in a manner consistent with safety and public image. Prohibited dress includes: open toe shoes, sandals, high heels, shorts, tank tops, garments with offensive messages, garments that are excessively loose, and/or excessive loose jewelry.

• Observer must be at least 18 years of age and have no physical limitations of a nature that would jeopardize the safety of the individual or others.

• Hours shall be limited: Emergency service observation hours shall be limited to 8:00 a.m. - 8 p.m. Under "NO" circumstances shall observer stay overnight at a fire station.

• Observer is restricted from entering sleeping quarters at the fire stations.

• Observer may accompany fire department personnel into residences/businesses to observe. However, observer shall be prepared to remain outside if conditions warrant such action for safety and/or privacy reasons.

• Observer shall follow the direction of the apparatus Company Officer or designee at all times.

• Ride-Along privileges may be revoked or suspended for failure to comply with fire department rules.

To schedule a ride, please call 623-974-3221. Please review Ride-Along Waiver (LISA HAS FORM – LINK AT THIS POINT) that you will be signing prior to your scheduled Ride-Along date.

If you have any questions prior to submitting your request, please call 623-974-2321.

SCFMD Ride-Along Program is open, on a limited basis, to the general public. Riders can schedule to ride between 8 a.m. and 8 p.m. on weekdays, holidays, Saturdays, and Sundays. Ride-Along time frames will be limited to a maximum of (4) hour blocks.  Riders must wear appropriate attire and possess good hygiene practices.  Acceptable clothing for riders include long pants, closed toed shoes, and Tee-shirts, polo shirts, or long sleeve shirts.  Inappropriate clothing include shorts, dresses, cutoffs, and sandals.  If a rider fails to meet the appropriate dress and hygiene requirements, or fails to conduct themselves appropriately, the rider may be asked to leave the station. At the fire station, all riders will be given a release form to sign before being permitted to Ride-Along. The Company Officer will brief the rider on the Department’s expectations and safety requirements for the riding period.   Due to the sensitive nature of some EMS calls and hazards of fire calls, the rider may be required to stay with the apparatus and not enter into the emergency scene with the crew.

HOW DO I BORROW A CAR SEAT? 

To request an appointment with a Car Seat Technician or to participate in the loaner program, please call (623) 974-2321.

HOW DO I SCHEDULE A CAR SEAT INSTALLATION? 

To request an appointment with a Car Seat Technician or to participate in the loaner program, please call (623) 974-2321.

HOW DO I SCHEDULE A HOME SAFETY INSPECTION? 

The Fire Prevention Division provides a Home Safety Survey as part of the lock box installation program and the smoke detector installation program.  If a homeowner is interested in a Home Safety Survey outside of those two programs, they can contact the Fire Prevention Office to set-up an appointment.

WHAT IS A LOCK-BOX AND WHY IS IT IMPORTANT? 

Residential Lock Box is a secure lock box the owner purchases and the Fire Department installs on the home so emergency responders can gain access to the home in the case of an emergency medical call.  In response to an emergency medical call, if the occupants are unable to answer the door for the responding Fire Department personnel, the Fire Department can access the lockbox to use the owners keys to open the door without having to force entry through a door or window, causing damage for the owner to repair.

HOW DO I ORDER A LOCK-BOX AND WHO INSTALLS THEM? 

Contact the Sun City Fire District Administration Office to schedule an appointment.  The lockbox costs $70.00 and the installation is free.

HOW DO I CHECK MY SMOKE ALARM? 

There should be a TEST BUTTON on the alarm, when pushed, should emit the warning signal.  Keep in mind, most residential smoke alarms have a shelf-life of ten years.  If your alarm is over ten years old, the chemical inside it may not sense smoke any longer, even though the battery will still make the test button operate.

DO YOU PROVIDE FIRE EXTINGUISHER TRAINING? 

Yes, for residential homeowners, this is part of the Home Safety Survey. For businesses, the Fire Prevention Office provides fire extinguisher training for staff upon request. Contact the Fire Prevention Office for more information.

HOW DO I REFILL, CHARGE OR CHECK MY FIRE EXTINGUISHER? 

Residential fire extinguishers are typically not serviced annually like a commercial property is required to do.  To check your residential fire extinguisher, check the dial on the top of the extinguisher located in front of the handle.  It should have an indicator in the "GREEN" area of the dial.  You can shake the extinguisher to feel the chemical inside the extinguisher move around, but DON’T TURN IT UPSIDE DOWN!  By doing so, the chemical can get lodged in the opening and crystallize, so when you need it, it will not work.